Following our recent posts HR – A Hindrance or Necessity and our update for business owners on Employment Law updates for 2018 we have researched some of the best HR books for business owners. We have put together a collection of books ranging from how to learn the basics to how to develop your team into engaged individuals who want to come to work.
HR Disrupted: It’s time for something different by Lucy Adam
This ingenious book sets out to answer a question: if we are to survive and thrive in this new, volatile business world, how do we lead, manage, engage and support our employees in a radically different way?
HR departments and companies need to transform their approach. This entails not simply tweaking processes or procedures but taking a completely fresh look at HR. Rather than just updating and amending the actual procedures and processes, why not actually engage with your team and ask them if the process or procedure actually assists them in their performance in their role. What are the benefits?
To achieve this change, Disruptive HR has three pillars:
- Treating employees as adults, not children;
- Treating employees as consumers or customers (not a one-size-fits-all approach);
- Treating employees as human beings.
When you read this book there will be a lightbulb moment: ‘I do that and I hadn’t even realised it’. Then you’ll see what this means for you and your organisation, with practical tools, ideas and techniques so you can start making changes immediately.
Finally, the hard bit: this book will help you introduce this new thinking to others in your business.
The Employee Experience Advantage: How to Win the War for Talent By Giving Employees the Workspaces They Want, the Tools They Need, and a Culture by Jacob Morgan
We have witnessed in recent times the emergence of a new type of organisation, that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance.
The Employee Experience Advantage is the first book of its kind to discuss this emerging topic that is becoming the number one priority for business leaders around the world.
So how can organisations truly create a place where employees want to show up to work versus the need to show up to work? This book considers this challenge.
For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all-time low; it can be concluded that something is not working.
Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organisations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work.
Readers will learn:
- The trends shaping employee experience
- How to evaluate their own employee experience using the Employee Experience Score
- What the world’s leading organizations are doing around employee experience
- How to design for technology, culture, and physical spaces
- The role people analytics place in employee experience
- Frameworks for how to actually create employee experiences
- The role of the gig economy
- The future of employee experience
- Nine types of organizations that focus on employee experience
- And much more!
This book will make you rethink your strategy and implement a framework that focuses on how to create an organisation where people want to show up to work.
Build It: The Rebel Playbook for World Class Employee Engagement by Glenn Elliott
“Your all-things-necessary guide to employee engagement. Packed with some terrific case studies, Build it will help you transform your workplace.”Daniel H. Pink, New York Times bestselling author of DRIVE and WHEN
“Every company in the world is trying to disrupt itself before it is disrupted by newcomers. Everyone knows why but most struggle with how. Here is a book bursting with great examples, concrete actions, real success. It’ll give you ideas, debates, great arguments and, most of all, hope.” Margaret Heffernan, CEO and bestselling author, Willful Blindness
“Practical, thoughtful, logical advice and examples for building a high-performance culture. This is a terrific playbook by and for fellow rebels all over the world” Patty McCord, Former Chief Talent Officer at Netflix and bestselling author, Powerful
The traditional way of treating people in the workplace has failed. Only 30% of employees are engaged in their jobs. In the current world of technology and gig economy, it’s not enough. The world’s most progressive companies understand this and have reinvented the way they treat people for nearly two decades.
In this book, you will learn about The Engagement Bridge™ model, proven to build bottom-line value for companies through sustainable employee engagement.
Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their competitors and peers. Their staff are more engaged, innovative and more productive. These companies outperform and disrupt their markets. They break and change the rules of traditional HR.
Build it is packed with exclusive tips, tools brand case studies from HR rebels including Brewdog, Virgin, LinkedIn, Atlassian, Zappos, Buffer, American Express, VayerMedia and many more. Readers will learn:
- How employee engagement helps companies perform.
- The key factors that drive engagement, and how they work together.
- What the world’s most rebellious companies have done to break the rules of traditional HR and improve engagement.
- How to implement The Engagement BridgeTM model to boost productivity, innovation and better decision making.
This great read is also written from two sharply different perspectives.
Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $500m category leader in employee engagement technology.
Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.
The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results by Tracy Maylet
Have you ever notice how companies with the best customer service also have the happiest employees? Why?
If you are looking to build a successful organisation then this book will tell you to start by ignoring your customers. Shocked? It tells you to firstly focus on creating a better employee experience, or EX. The book explains that your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers.
The authors Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent but to building a deeply engaged workforce, this being the foundation of organisational success.
The book explains through real-life examples and more than 24 million employee survey responses, a clear, consistent pattern among the world’s most successful organisations. When you establish a clear set of expectations and promises―collectively known as the Contract―and upholding it consistently, employers can build the trust that leads to powerful engagement.
No matter what sector of business, healthcare, education, sports, or nonprofit, these organisations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. This book will teach you to:
- Make the employee experience a core part of your strategy
- Understand employee expectations and bridge the “Expectation Gap”
- Establish rock–solid Brand, Transactional, and Psychological Contracts that breed trust and confidence
- Build an employee-employer partnership in creating something extraordinary
Turn employee engagement into fuel for customer satisfaction, profit, and growth
HR for Small Business for Dummies – UK Edition by Marc Bishop and Sharon Crooks
Your handy, authoritative guide to small business HR.
If you′re an SME owner, director or practitioner who needs to know more about HR issues and how to best resolve them, HR For Small Business For Dummies offers practical, guidance on running an effective HR department.
This book is packed with practical tips and advice on how to handle tricky people situations in the workplace, this friendly guide shows anyone without a ton of HR experience how to correctly and legally utilise HR practices within a small business.
You will discover tips and advice from hiring to firing, managing performance to leading change and everything in between. This book ensures you and your organisation are prepared for whatever may come knocking on your door in relation to HR.
Written by a team of authors that runs PlusHR an organisation that provides outsourced HR services to small and medium-sized companies HR For Small Business For Dummies offers a thorough and accessible understanding of what HR is, how it works and what key UK legislation you need to know to resolve iHR problems. The book emphasizes the importance of communication and how you may need to tweak your strategy as your business grows, while special attention is given to how an owner′s personal style of leadership and management impacts everyone within a company.
- Build a recruitment strategy and establish successful HR practices
- Understand your legal and financial responsibilities as an employer
- Minimise your growing or shrinking pains for you and your people
- Avoid the pitfalls of discrimination, bullying and unfair dismissal
The books have all been sourced from Amazon and are available to purchase to help you with your HR in 2018.